Wilkes Mortgage – Powered By Edge Home Finance (“Company,” “we,” “our,” or “us”) respects your privacy. This Policy explains how we collect, use, store, and protect personal information when you visit wilkesmortgage.com, use our Services, or participate in the Wilkes Mortgage SMS program.

INFORMATION WE COLLECT
• Contact data: name, postal address, e-mail, phone number (customer service, account setup)
• Loan-related data: property value, income, credit range (loan qualification and processing)
• Usage data: pages visited, browser type, IP address (site analytics and improvement)
• SMS data: opt-in keyword, message logs (date/time, content) to operate the Wilkes Mortgage text program

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text-message services.

HOW WE USE INFORMATION
• Provide, maintain, and improve our Services
• Process loan inquiries and applications
• Send transactional e-mails, SMS messages, or push notifications you request
• Respond to questions or support requests
• Comply with legal obligations

COOKIES AND TRACKING
We use first-party cookies and similar technologies for site functionality and analytics. You may disable cookies in your browser, but parts of the site may not function.

DATA RETENTION
We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

DATA SECURITY
We employ administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100 percent secure; we cannot guarantee absolute security.

YOUR CHOICES
• Opt-out of SMS: text STOP to the shortcode.
• Review or update data: contact [email protected].
• Cookie controls: adjust browser settings.

CHILDREN’S PRIVACY
We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it.

CHANGES TO THIS POLICY
We may revise this Policy periodically. The “Last updated” date will reflect the latest version. Continued use of the Services indicates acceptance.

CONTACT
For privacy questions or complaints, email [email protected] or write to:
Privacy Officer
Wilkes Mortgage – Powered By Edge Home Finance
5868 Baker Rd
Minnetonka, MN 55345

CALIFORNIA AND OTHER STATE RIGHTS (if applicable)
Residents of certain states may have additional rights regarding personal data. To exercise those rights, contact [email protected].